Sales Policy
Effective Date: February 11, 2025
 
At GardentopVeta, we strive to provide an exceptional shopping experience for all our customers. This Sales Policy explains our terms and conditions related to the sale of products and services on our website gardentopveta.com. By purchasing from our site, you agree to the terms outlined in this policy. Please read it carefully before making a purchase.
 
1. Product Information
We make every effort to ensure that the information on our website is accurate, including product descriptions, prices, and availability. However, errors may occur. If there is a mistake regarding the price or availability of a product you have ordered, we will contact you as soon as possible to inform you of the discrepancy. You will then have the option to accept the corrected price or cancel your order for a full refund.
 
1.1 Product Availability
While we make every effort to ensure that all products are available for purchase, stock levels can fluctuate. If an item you have ordered is out of stock, we will notify you and provide alternatives or offer you the option to backorder the item or cancel the order.
 
1.2 Price Accuracy
Prices listed on the website are subject to change without notice. The final price for an item will be confirmed during checkout. We reserve the right to correct any pricing errors that may occur and adjust the price accordingly.
 
2. Orders and Payments
By placing an order through our website, you are making an offer to purchase the items in your cart. Your order will only be considered accepted once you receive a confirmation email from us.
 
2.1 Order Confirmation
Once you have completed your order, you will receive an order confirmation email with the details of your purchase. This email confirms that we have received your order and are processing it. If there are any issues with your order, you will be contacted by our customer support team.
 
2.2 Payment Methods
We accept a variety of payment methods to make your purchase convenient. These may include:
 
Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Other payment methods, as specified on the website at checkout
All payments are processed securely using encryption technology to ensure the safety of your payment information.
 
2.3 Payment Authorization
Upon placing an order, we will verify your payment details and may authorize your payment method. Payment authorization is typically processed within a few minutes, but it may take longer depending on the payment method and financial institution.
 
3. Shipping and Delivery
We offer several shipping options to meet your needs, including standard and expedited shipping. All shipping fees will be calculated at checkout based on your shipping address and the size of your order.
 
3.1 Shipping Methods and Costs
Shipping costs are determined by the weight and size of the items you order, as well as your location. You will be provided with the shipping options and their costs before completing your purchase. We aim to offer reasonable rates to ensure timely delivery of your items.
 
3.2 Shipping Times
Shipping times vary based on the shipping method selected, the destination, and the availability of the products in your order. Please note that processing times may add additional days before shipment. You will receive tracking information once your order has shipped, allowing you to monitor its status.
 
3.3 Delivery Issues
In the event of a delivery issue, such as a delay or lost package, please contact us immediately. We will assist in tracking the package or, if necessary, initiating a claim with the carrier. If your order arrives damaged, please refer to our Refund and Returns Policy for instructions on how to proceed.
 
4. Cancellations and Modifications
If you wish to cancel or modify your order, please contact us as soon as possible. Orders can be canceled or modified up to the point of shipment. Once an order has been shipped, it cannot be canceled or modified, but you may initiate a return in accordance with our Refund and Returns Policy.
 
5. Promotions and Discounts
From time to time, we may offer special promotions or discounts on products. These offers are subject to specific terms and conditions, which will be clearly stated at the time of the promotion. Promotions cannot be combined with other offers unless specified.
 
5.1 Coupon Codes
Coupon codes are valid only for the time specified in the promotion. They must be entered at checkout to receive the discount. Coupon codes cannot be applied to previous orders or combined with other discounts.
 
6. Customer Support
We are committed to providing excellent customer service. If you have any questions or concerns about your order, products, or any other inquiries, our customer support team is here to help.
 
Phone: (678) 555-0187
Email: info@gardentopveta.com
Address: 1437 Forest Avenue, Chase, Kansas (KS), 67524
7. Limitation of Liability
GardentopVeta is not responsible for any direct or indirect damages arising from the use or inability to use our products, including but not limited to injury, loss of profit, or data corruption.
 
7.1 Force Majeure
We are not liable for any delay or failure to perform due to events beyond our control, such as natural disasters, labor disputes, or other unforeseen circumstances.
 
8. Changes to This Sales Policy
We may update this Sales Policy from time to time. All changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.